Returns & Refunds
RETURNS & REFUNDS
We want you to be happy with your purchase.
Under UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your items.
Returns Eligibility
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Items must be unused, in their original condition and packaging.
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For hygiene reasons, earrings cannot be returned unless they are faulty.
How to Return an Item
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Contact us within 14 days of receiving your order.
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We will provide instructions on how to return your item.
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Once we receive and inspect the returned item, we will process your refund.
Refunds
Refunds will be issued to the original payment method within a reasonable timeframe after the returned item has been received and approved.
Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
If you have any questions regarding returns or refunds, our customer care team is here to help.